Reliance on IT is a fact for the majority of hospitality businesses and hotels, but it is a specialist area that requires an in depth knowledge.
The flexis view is that IT has to be a tool used to make the business more efficient and deliver better customer service, and not become a hindrance or constraint.
By nature it is a technical area and one that often needs guidance and support. This can include :
- Audit of existing IT systems
- System needs specification
- System technical specification
- Briefing and selection of supplier
- PMS (Property Management System)
- EPoS (Electronic Point of Sale) system
- Network solutions
- Telecoms and switch solutions
- Wireless and wired data solutions